Privacy Policy

1. Information We Collect

When you use Talk2Apply, we may collect:

• Contact information, such as your name, email address, and phone number
• Voice responses to application questions configured by the employer, staffing firm, agency, advertiser, or their authorized representative
• Call metadata, such as call duration, timestamps, call status, and related workflow activity
• Technical data, such as IP address, browser type, device information, and session information
• Consent records, including consent status, method, and timestamp
• Source and attribution data, such as referral source, campaign, or job board information associated with your visit

2. How We Use Your Information

We use your information solely to:

• Process, complete, and submit your job application
• Facilitate application-related communications, including automated voice calls and, where separately consented to, transactional text messages for reminders, follow-up, and completion-related notifications
• Maintain records for operational, audit, security, and dispute-resolution purposes
• Support system administration, troubleshooting, fraud prevention, and service integrity

Talk2Apply does not use your personal information for advertising or promotional marketing.

3. Transactional SMS and Automated Calls

If you provide your phone number and consent during the Talk2Apply application flow, we may place automated calls related to completing a specific job application.

If you separately consent to receive transactional text messages, we may also send application-related text messages in connection with that same specific application flow.

These communications may include:

• Reminders to complete your application
• Follow-up or workflow-related notifications
• Technical notifications related to the application process

These communications are not marketing or promotional messages. You can opt out of text messages at any time by replying STOP.

4. Data Sharing

We may share your application-related information with:

• The employer, recruiter, staffing firm, agency, or advertiser associated with the specific job you are applying for
• Service providers that help us operate the platform, such as communications, hosting, security, analytics, and transcription providers, acting on our behalf and subject to appropriate contractual or operational safeguards

We do not:

• Sell your personal information
• Share your personal information with third parties for their own marketing purposes
• Use your personal information for advertising
• Use your personal information or any other information submitted through Talk2Apply to train general AI models

5. Data Retention

Application-related data is retained for up to 90 days for operational, audit, and dispute-resolution purposes, and is then deleted or de-identified in accordance with our retention practices.

Audio recordings and related communications data may be processed or stored by secure service providers according to their own infrastructure and retention controls, subject to applicable agreements and operational needs.

6. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent to future text communications by replying STOP
• Opt out of future communications related to the application workflow

To exercise these rights, contact us using the details below.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. This includes the use of industry-standard security measures appropriate to the nature of the data and services provided.

8. Cookies and Source Tracking

To support proper application processing, session integrity, fraud prevention, and source attribution, Talk2Apply may use essential cookies or similar technologies.

These technologies may be used to:

• Maintain the application session
• Support operational and security functions
• Record referral or source information, such as the job board, campaign, or traffic source through which you accessed the application flow

These technologies are used solely for operational, security, and attribution purposes and are not used for behavioral advertising or unrelated marketing.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: hello@talk2apply.ai
Mailing Address: 7 Spofford Dr, Stouffville, Ontario, Canada L4A 4R1

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The 'Last Updated' date above reflects the most recent revision.